Managers and supervisors often struggle to understand the motivation and rationale behind employee behaviours. When those managers also own the business, the fundamental attribution error often drives decisions rather than the effective habit of “seeking to understand”. Communication, team work and collaboration are significantly enhanced leading to improved productivity from team members when the fundamental attribution error is kept in check. Give someone a break today and be more benevolent. What is the fundamental attribution error? In essence, when we look for motivations behind behaviour, we, as humans, attribute the behaviour to an underlying reason. When we think about others, we tend to overestimate the impact of personal factors (traits, abilities, motives, etc.) and underestimate the situational factors. We do the opposite when we think of ourselves. I always have a good reason for my behaviour. The devil made me do it; however, you have a personality defect. If everyone…
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